TORONTO – She searched the continent for help for her daughter suffering from anorexia nervosa and bulimia, but mom Jacqui wasn’t having any luck.
There were “incredible” wait times of up to 10 months just for initial meetings with specialists, long distances to travel too, and fees that would force Jacqui’s family to remortgage their home.
When Jacqui’s colleague referred her to Sunnybrook Health Sciences Centre’s Family Navigation Project, the mom wasn’t sure what to expect. It turned out that the service set up Jacqui and her daughter, Zoe, with the support and services they needed.
“It wasn’t just, ‘okay, what’s your name, what are you dealing with and I’ll call you back’…she listened to the whole story and I felt like I had a friend that understood what was going on. So that was very helpful, then I could focus on Zoe, I could focus on my faith and keep calm…
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